This privacy policy explains how Claudo mador plus d.o.o.for production, trade and services (hereinafter: Claudo mador plus d.o.o.) processes your personal data. Claudo mador plus d.o.o.is focused on the protection of your personal data and its processing in accordance with the General Data Protection Regulation and the Law on the Implementation of the General Data Protection Regulation.
Claudo mador plus d.o.o.respects the privacy rules and protects the personal data of its users, employees, business partners or other persons with whom it has business cooperation, and whose personal data it collects and processes in its daily operations.
Please read this policy carefully to understand why and how we collect your personal information and how it will be used.
The company is responsible for processing personal data:
Claudo mador plus d.o.o.
Zagreb, Croatia
Directors and responsible person: Damir Jelaca
The contact details of the person responsible for the protection and management of personal data are: Damir Jelaca +385 98 388 652, guardian@damp-removal.com
We process your personal data because legal regulations require us to perform certain procedures, i.e. because processing is necessary for the execution of a contract, or in order to take actions before concluding a contract or based on our legitimate interests, except when those interests are stronger than those interests or the fundamental rights and freedoms of individuals which require the protection of personal data.
If we cannot process personal data based on the stated legal grounds, we will ask for your consent. If the processing is based on your consent, you have the right to withdraw your consent at any time.
The withdrawal of consent must be notified to the data controller by e-mail guardian@damp-removal.com.
Such withdrawal will not affect the lawfulness of processing based on consent prior to its withdrawal.
We process your personal data when it is necessary to conclude and fulfill the rights and obligations arising from the sales contract, for marketing purposes, for the purposes of improving our business and your user experience (e.g. when you buy or order products and / or services from us, when you contact us by phone or e-mail, etc.).
We generally collect personal data directly from you, when you order certain products or services or fill out a certain form.
When entering into a sales contract, we need information such as name, surname and address in order to fulfill our contractual obligation to deliver products and services.
We sometimes ask you for additional personal information such as your contact number and email address, shipping address, financial information including credit and debit card information, or other payment information that you provide when you fill out forms on our website or when you communicate with us. with us by phone or email and any additional information you choose to voluntarily share with us.
Claudo mador plus d.o.o.collects information about potential users, with the purpose of informing them in a timely and accurate manner, with their consent, about current special offers and promotions, exclusively for services for which potential customers have expressed interest. For this purpose, we only collect basic personal data (name and surname, contact phone number, contact e-mail and the product in which interest has been expressed).
What personal data do we collect and process?
As part of our business, we collect the following personal data according to the categories of respondents:
Interested parties:
Customers:
Candidates for employment:
Former and current employees:
External associates and business partners:
3 . Your rights
Your rights are as follows:
Right of access. You have the right to receive confirmation from us as to whether your personal data is being processed, and if such personal data is being processed access to personal data, access information includes, among other things, the purposes of the processing, the categories of personal data in question, the recipients or categories of recipients to whom personal data has been or will be disclosed. However, this is not an absolute right and the interests of other individuals may limit your right of access.
You have the right to receive a copy of the personal data being processed. For further copies requested by you, we may charge a reasonable fee based on administrative costs.
Right to rectification. You have the right to obtain from us the correction of your incorrect personal data. Taking into account the purposes of the processing, you have the right to supplement incomplete personal data, including by providing an additional statement.
Right to erasure (“right to be forgotten”). Under certain conditions, you have the right to obtain from us the deletion of your personal data and we are obliged to delete such personal data.
The right to restriction of processing. Under certain conditions, you have the right to obtain from us the restriction of the processing of your personal data. In this case, the corresponding data will be marked and can only be processed for specific purposes.
The right to object. Under certain conditions, you have the right to object to the processing of your personal data at any time, for reasons related to your specific situation or when personal data is processed for the purpose of direct marketing, and you can ask us to no longer process your personal data.
The right to data portability. Under certain conditions, you have the right to receive personal data relating to you provided to us in a structured, commonly usable and machine-readable format and you have the right to transfer that personal data to another controller, without our interference.
If you want to know more or want to exercise one or more of the above rights, please contact the data controller at the e-mail address guardian@damp-removal.com
If you are not satisfied with how we process your personal data, you can contact the Personal Data Protection Agency.
We store the personal data we collect about you in a secure environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual.
The collected data will be stored only for as long as it is necessary for the previously mentioned purposes.
Your personal data will not be stored in a form that allows you to be identified for longer than the controller reasonably considers necessary to achieve the purpose for which it was collected or processed. The data controller will store certain personal data for the period of time prescribed by the law or regulation that obliges the data controller to store data.
If you have given us your consent, we will process your personal data until you withdraw your consent.
In case you declare a well-founded objection to the processing of personal data based on a legitimate interest, we will not process your personal data in the future.
Furthermore, if judicial, administrative or extrajudicial proceedings have been initiated, personal data may be stored until the end of such proceedings, including the possible period for filing legal remedies. The data controller will store certain personal data for the period of time prescribed by the law or regulation that obliges the data controller to store data.
It is important to note that we may provide your personal data to our trusted partners who provide services on behalf of and for the account of the controller. For example, for the purposes of delivery of ordered products, installation of products or for sending emails and newsletters. The mentioned service providers are obliged, according to the relevant contracts, to use the data entrusted to them only in accordance with our guidelines and exclusively for the purpose that we have strictly determined. We also oblige them to adequately protect your data and to consider it a business secret.
We emphasize that it is prohibited by law to provide your personal data to any third party contrary to the regulations governing the protection of personal data, and that we act accordingly.
In the event of a change in the ownership structure, it is possible for Claudo Mador Plus doo to transfer personal data to new affiliated companies or third parties for the purpose of conducting the company’s business.
When transferring data, the principle of processing limitations is strictly observed with the transfer of the minimum amount of data necessary to realize the requested service, and with respect to all other relevant data protection principles
Claudo mador plus d.o.o.uses tools and services of social networks based outside the EU. We are obliged to warn you that the third parties that manage these social networks may transfer your personal data to the USA where they are shared with the intelligence services in accordance with the regulations in force in the USA.
We care about the protection of your data, and that is precisely why we have launched mechanisms that will enable an even greater level of your protection.
We will inform you additionally about all the measures taken, and we will also change our policies after the completion of the ongoing procedures
We will retain and evaluate information about your recent visit to our website and how you used different parts of our website for analysis purposes, i.e. to understand how users use our website.
In order to maintain the website and ensure that its functionalities are at the expected level, the controller uses a technology known as “cookies”. Cookies are small files that we send to your computer and can access them later. They can be temporary or permanent. Thanks to cookies, you can easily search our pages and display results that are relevant to you. Cookies show us what interests you and other visitors to our website, which helps us improve it.
Cookies allow us to optimally adapt the offer to users and make it more efficient and secure.
You can block the installation of cookies with the appropriate settings in your browser. Please note that in this case you will not be able to use all the functions of this website to their full extent.
Credit card numbers are not stored and are not available for review by Claudo mador plus d.o.o.or unauthorized persons.
In its business, Claudo mador plus d.o.o.adheres to fairness and honesty in every form of interaction with users (potential customers) and customers of its products and services, placing the greatest emphasis on maintaining the quality of service.
The owner of this website makes reasonable efforts to ensure that the information on this website is accurate and precise, but makes no guarantees as to its accuracy or completeness. All users agree to the fact that they personally bear any risk related to access and use of the content of this website. The owner of this website hereby excludes his responsibility for any direct and/or indirect damage that results or could result from access, use or inability to use the content listed on https://www.damp-removal.com/ , as well as for any error or omission in the content of this website.
This website contains information from third parties and links to other websites over which https://www.damp-removal.com/ has no control. Such information is marked appropriately, with reference to third-party ownership when deemed necessary and wherever practicable.
Claudo mador plus d.o.o.and third parties who participated in the creation, production or delivery of this site on our behalf have no liability whatsoever for direct, incidental, consequential, indirect or punitive damages, costs, losses or any liability arising from access, use, inability to use, changes to the content of this website or arising from any other websites through a link on this website or through any actions we take or do not take as a result of any electronic message you send.
Claudo mador plus d.o.o.and third parties that participated in the creation, production or delivery of this website have no responsibility to maintain the materials and services available on this website or to deliver related corrections, additions or publications. Any material available on this site is subject to change without notice.
Furthermore, Claudo mador plus d.o.o. does not accept responsibility for any loss caused by viruses that may infect your computer or any other property of yours through the use, access or downloading of any material from this website. If you decide to download material from this website, you do so at your own risk.
We reserve the right to make changes and corrections to this document. Please refer to this page from time to time to review new information
